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Privacy Policy

Last updated: August 29, 2024

1. Introduction

Welcome to EXP ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our mobile application (the "App"). This Privacy Policy applies to our App, website, and related services.

2. Information We Collect

To provide you with our secure wallet services, we collect the following types of information:

  • Account Information: Email address used for passwordless login.
  • Identity Information (KYC): Photographs of your national ID, driving licence, or passport, and selfie images required for identity verification and anti-money laundering (AML) compliance.
  • Transaction Data: Details of your cryptocurrency transactions across supported networks (Tron, Solana, Ethereum, BNB Chain, Polygon, Arbitrum, Base).
  • Device Information: Device identifiers used for session binding and security.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our services.
  • To verify your identity (KYC) to comply with financial regulations and prevent fraud.
  • To process transactions and send related notices.
  • To secure your account through device-bound sessions and two-factor confirmations.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

  • Service Providers: With third-party KYC verification providers who are strictly bound by confidentiality agreements.
  • Legal Requirements: If required by law, subpoena, or other legal process.

5. Data Retention and Security

We implement paranoia-level security measures to protect your data. Your identity documents are encrypted and stored securely. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy and as required by financial regulations.

6. Your Rights and Data Deletion

You have the right to access, correct, or request the deletion of your personal data. To delete your account and associated data, please visit our Account Deletion page or contact us directly.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
contact@gptgroup.co.id